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Customer support · 604-696-3828

Built around your operation.

Business phones, calling services, networks and connected systems. Explore what we support, or tell us what needs to change at your site.

Explore our services

Find the support you need.

We install, upgrade and maintain business phone systems, safety systems and the infrastructure they rely on. Explore our services for communications, cabling, networking, surveillance and backup power, including support for legacy equipment.

Telecom Plus technicians installing equipment during a site visit

Site assessment

Know what needs changing.

Before recommending equipment, we review your existing systems, how your team uses them and what the new setup needs to support. That helps us identify what can stay, what needs upgrading and how to plan the work around your operations.

Existing systems
Equipment, cabling, network capacity and power, including compatibility with systems you plan to keep.
Daily use
Who uses each system, across which locations, and which functions need to remain available during the work.
Project requirements
Your budget, installation schedule, maintenance needs and plans for expansion.

Everything we provide

The full list of services.

From a single desk phone to a district-wide telephone system, these are the services we install, supply and support.

  1. 01

    Communication Systems

    • Premises-based phone systems
    • Cloud PBX
    • Hybrid systems
    • Microsoft Teams SIP integration
    • Situational awareness nurse call
    • Situational awareness for K-12
    • District-wide telephone and VoIP
    • eFax integration and hosting
    • AI integration calling
    • SMS and instant chat messaging
    • Relocation services and migration
    • Service agreements and maintenance
    Learn more
  2. 02

    Legacy PBX Systems Support

    • Nortel and Avaya (Blue and Red)
    • Card replacement supply
    • Refurbished parts and accessories
    • Refurbished desk phones
    • Avaya DECT equipment
    • SLA agreements with 24/7 support
    Learn more
  3. 03

    Copper Lines & SIP Trunks

    • Analog phone lines for legacy PBX
    • SIP trunks for IP and VoIP phone systems
    • Canadian PIPEDA-compliant SIP
    • Wholesale SIP server connectivity
    • eFax integration and routing (PIPEDA)
    • SIP trunks for Microsoft Teams
    • DID porting and routing
    Learn more
  4. 04

    Mass Notification Safety Systems

    • Nurse call: fall protection, duress location, bed and chair alarms, pull and plunger cords
    • K-12 situational awareness and mass notification
    • Paging announcement automation
    • SIP paging with communication systems
    • SARA system status solutions
    • Service agreements and 24/7 support
    Learn more
  5. 05

    Smart Backup Power

    • Uninterruptible power supply
    • Smart UPS design and installation
    • Electrical circuit installation
    • Permitting and auditing
    • New equipment or replacement
    • Full design and consultation
    Learn more
  6. 06

    Infrastructure Cabling

    • Copper and fibre optic
    • Server rack installation
    • Certification and warranty
    Learn more
  7. 07

    Networking & Routing

    • Design and consultation
    • Small-business to enterprise router configuration
    • Network installation and provisioning
    • Firewall hardware and configuration
    • Security and provisioning
    Learn more
  8. 08

    Hardware Supply

    • Phone system hardware: Nortel, Avaya, Grandstream, Polycom, Yealink and more
    • Desk phones
    • Analog phones
    • Gateways and servers
    • Computers, PCs and laptops
    • Refurbished equipment
  9. 09

    Video Surveillance

    • Hardware installation and supply
    • Remote camera viewing
    • Mobile access
    • High-definition 8MP and 4K cameras
    • Custom-built NVR capacity
    • Remote or on-site backup systems
    Learn more

How We Work

From first conversation to ongoing care.

A communication system should be planned around the site, introduced carefully and supported after it goes live. Our process connects each stage so your team knows what happens next.

Getting Started

Contact Us

Tell us about your organization, current systems and what you need to improve. Whether you’re upgrading equipment, moving locations or resolving an issue, this conversation helps us understand your priorities and identify the next step.

Handshake over signed paperwork

Step 01 of 06

Start the conversation

Your next connection starts here.

Tell us about your organization and what you need. We’ll help you understand your options and find the right direction.