eFax Hosting & Integration
Hosted fax and routing options for your existing workflow. We confirm number availability, delivery methods and compatibility before migration.
Connect your business calls.
Analog lines and SIP trunks for your phone system, with number porting and eFax services. We check compatibility and plan the changeover before moving your service.
Calling services
The connection behind every call.
Your phone system needs a telephone service to make and receive outside calls. We provide analog lines and SIP connections, matched to your equipment and calling requirements.
- Analog Phone Lines
- Telephone lines for compatible legacy PBX systems. We confirm service availability, delivery method and the interfaces your equipment requires.
- SIP Trunks
- Connect a compatible IP phone system to the telephone network. We size the service around the number of calls you need at the same time.
- Microsoft Teams SIP
- SIP connectivity for a supported Teams Phone integration, with licensing, routing and integration equipment confirmed during planning.
- Number Porting & Routing
- Transfer eligible business numbers and configure where incoming calls are delivered. Porting availability and timing depend on the numbers and providers involved.
Related services
Keep numbers. Add options.
A change of telephone service can also involve fax numbers, server connections and hosting requirements. We review these alongside your calling service.
Wholesale SIP Connectivity
SIP server connectivity for wholesale requirements, with technical interfaces, capacity and routing agreed before provisioning.
Hosting & Privacy Requirements
Canadian and US SIP server options are available. We confirm the selected service’s hosting arrangements against your organization’s requirements.
Existing System Integration
Keep a compatible PBX while changing its calling service. We check whether the connection needs a gateway, additional licensing or configuration changes.
Before changeover
Check the details first.
Moving a number is only one part of switching providers. We check the system connection, call capacity and services tied to your account, then agree on the changeover and testing plan.
- System connection
- PBX model, software, available interfaces and any gateway or licensing requirements.
- Call capacity
- Busy-period call volumes, simultaneous calls and the numbers you need to receive calls on.
- Connected services
- Fax numbers and any alarms, entry systems or other devices sharing the existing lines.
- Continuity & porting
- Number ownership, transfer eligibility, changeover timing and available backup routing.
| Consideration | Analog lines | SIP trunks |
|---|---|---|
| System connection | Analog interfaces on the PBX or connected device. | A compatible IP PBX or a suitable gateway. |
| Call capacity | Typically one active call per line. | Multiple simultaneous calls, up to the service’s agreed channel capacity. |
| Service delivery | Confirm whether supplied over copper or through provider equipment. | Delivered over an IP connection; capacity and reliability need assessment. |
| Outage planning | Power requirements depend on the delivery method and connected equipment. | Plan for connectivity, local power and any available failover or diversion options. |
How We Work
From first conversation to ongoing care.
A communication system should be planned around the site, introduced carefully and supported after it goes live. Our process connects each stage so your team knows what happens next.
Getting Started
Contact Us
Tell us about your organization, current systems and what you need to improve. Whether you’re upgrading equipment, moving locations or resolving an issue, this conversation helps us understand your priorities and identify the next step.
Step 01 of 06
Common questions
Common questions.
Keeping your numbers, connecting your equipment and planning for interruptions.
Can we keep our business phone numbers?
Eligible numbers can usually be transferred, subject to provider and number availability. We confirm the account details and transfer date. Keep your existing service active until porting is complete.
Can SIP trunks work with our existing PBX?
That depends on the PBX model, software and supported interfaces. Some systems connect directly; others need a gateway or additional licensing. We check the requirements before recommending a service.
Will our fax machine work over SIP?
Not automatically. Fax compatibility depends on the device, gateway and service configuration. We assess whether to retain the fax machine or use a hosted eFax service, then test the chosen setup.
What happens if our internet connection fails?
SIP calling depends on an IP connection. Backup connectivity or call diversion may be available, depending on the service. We also review power for the PBX, router and any gateway.
Does a Canadian server make the service PIPEDA compliant?
Server location alone does not establish compliance. Hosting, access controls, retention and how personal information is handled also matter. Ask us for the selected service’s privacy and hosting details.
Start the conversation
Your next connection starts here.
Tell us about your organization and what you need. We’ll help you understand your options and find the right direction.